Returns & Exchanges

At Southern California Mattress Store, we want you to rest easy knowing your comfort is our priority, which is why we offer a 100-night sleep trial on all premium mattresses. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure you find your perfect night's sleep.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via phone or email within your 100-night trial period to start your return or exchange process.

• 2.
  Verification and Assessment

  Provide your original proof of purchase and photos of the mattress to confirm it is in clean, undamaged condition as per our hygiene standards.

• 3.
  Schedule a Pickup

  Once approved, we will coordinate a convenient time for our professional delivery team to pick up the mattress directly from your home.

• 4.
  Refund or Exchange Processing

  After the mattress is received at our facility, we will issue a full refund to your original payment method or apply the credit toward your new selection.